Frequently Asked Questions

Everything you need to know about NakedNoodle. Can't find your answer? Contact us.


Getting Started

What is NakedNoodle?

NakedNoodle is a multi-brand social media scheduling platform. You connect your social channels, build a content queue, and we publish on your schedule — with analytics and an automation-friendly external API.

Which platforms does NakedNoodle support?

Currently supported: TikTok, Instagram, Facebook, YouTube, and Pinterest. More platforms are on the roadmap.

How do I connect a social media account?

After signing in, go to Channels in the sidebar and click Add Channel. Select your platform and complete the OAuth flow — we never see or store your passwords.

Can I manage multiple brands?

Yes. NakedNoodle is built for multi-brand workflows. Create a Brand for each client or product, connect separate channels per brand, and manage everything from a single workspace.


Scheduling & Publishing

How does the queue work?

Posts move through a simple state machine: Draft → Scheduled → Publishing → Published. Scheduled posts are picked up and published automatically every 15 minutes.

What happens if a post fails to publish?

Failed posts are flagged in your dashboard with the error reason. You can correct the issue (e.g. reauthorise a channel) and reschedule. All publish attempts are logged for audit purposes.

Can I post directly or send to drafts?

Both. When creating a post you can choose Direct Post (publishes straight to your profile) or Draft (sends to the platform's drafts/inbox, supported on TikTok).

Is there a limit to how many posts I can schedule?

There is no hard limit on scheduled posts.


Media & Content

What file types can I upload?

Images (jpg, png, gif, webp) and videos (mp4, mov, avi). Maximum file size is 200 MB per upload.

Can I reuse media across multiple posts?

Yes. All uploaded files are stored in your Media Library. When creating a post, click Choose from Library to attach previously uploaded files without re-uploading.

How many images can a single post have?

Up to 10 images (carousel format). Supported platforms and formats vary — check each platform's native limits.


Analytics

What analytics data is available?

Analytics are collected after a post is published and include platform-reported metrics such as views, likes, comments, shares, and reach, depending on what each platform exposes via their API.

How often is analytics data updated?

Analytics snapshots are fetched and stored when a post is published. On-demand refresh is coming in a future update.


API & Automation

Does NakedNoodle have an API?

Yes. Generate an API Key from your account settings and use our external API to create and schedule posts programmatically, list posts, and retrieve channel data. Full API documentation is available to authenticated users.

Is the API suitable for AI agents and workflow tools?

Yes — it was designed for exactly that. Use the API to build scheduling automations, connect to tools like n8n or Zapier, or have an AI agent manage your content queue.


Billing & Account

How much does NakedNoodle cost?

Pricing details will be published at launch. Sign in to request early access.

Can I cancel at any time?

Yes. Cancel your subscription at any time from your billing settings. No lock-in, no cancellation fees — per Australian Consumer Law.

Is my data safe?

Yes. We use AES-256 encryption at rest, TLS in transit, and OAuth token encryption for all social credentials. We never store social media passwords. See our Privacy Policy for full details.

How do I delete my account?

Contact us to request account deletion and we will remove all your data within 30 days, in accordance with Australian Privacy Law.